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Terms and Conditions That Cover Your Account

These Terms and Conditions set out the rules that apply when you open and use a 46jili account, including how your wallet works, how deposits and withdrawals are processed via GCash, Maya, and InstaPay, and what we each agree to.

Account use rulesGCash, Maya, InstaPay coveredPhilippines eligibility appliesUpdates notified to youContact us for any query
46jili Terms and Conditions That Cover Your Account
HOW WE HANDLE OBLIGATIONS

Our Commitments Under These Terms

These Terms and Conditions are not one-sided. They set out what we owe you as much as what you agree to. Here is how we hold up our side across the areas that matter most to your account.

Account Security

Your account is secured with OTP verification on login and on withdrawal requests. We do not share your credentials or wallet details with third parties outside of what processing GCash, Maya, or InstaPay transfers requires.

Data Handling

We collect only the data needed to operate your account and verify transactions. Under these terms, you can request a summary of what we hold by contacting support with your account reference.

Terms Change Notice

Any material change to these Terms and Conditions comes with advance notice to your registered contact before it takes effect. You are never expected to accept a change you were not informed about.

Account Closure Rights

You may request account closure at any time through live chat or email. We will process any eligible remaining wallet balance to your verified GCash, Maya, or InstaPay account before closure is finalised.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a section of these Terms and Conditions raises a question — whether it is about your account wallet, a transaction processed via GCash or Maya, or a restriction on account use — our support team is the right first stop. Raise the query before acting on an assumption, and we will clarify the relevant section directly.

Live Chat Open the chat icon inside your account dashboard to reach our team directly. Use this for questions about account rules, transaction terms, or wallet conditions that need a fast answer.
Email Support Send a detailed query to our support address listed on the Contact page. Include your account reference and the specific section of these terms you want clarified, so we can respond precisely.
Help Centre Our Help Centre covers common terms questions — account ownership, payment-method conditions for GCash and InstaPay, and withdrawal verification steps — without needing to wait for a live agent.

Common Questions About These Terms

These are the questions we hear most often about the Terms and Conditions. If something here does not address your situation, reach us through live chat with your account details ready.

The current version is always at 46jili/terms-conditions/. We keep this page updated, so check it if you receive a notification that the terms have changed.

Any verified balance in your account wallet is returned to your registered GCash, Maya, or InstaPay account during the closure process, subject to our standard withdrawal verification step.

No. We notify you before any material change takes effect, using the contact details on your account. Using your account after the notified date counts as acceptance of the updated terms.

These terms are subject to applicable Philippine law. Access to our platform is only available where local law permits it and to players who meet the eligibility conditions set out in the terms.

Contact our support team via live chat or email with your account reference. Under these terms, we will confirm what personal data is held and provide a summary within the timeframe stated in our response.

Yes. The payment section of these terms covers permitted methods, including GCash, Maya, and InstaPay, and sets out the verification steps required before a withdrawal to any of those e-wallets is processed.
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Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.