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How 46jili Handles Your Personal Information

This Privacy Policy tells you exactly what data 46jili collects when you open an account, make a deposit through GCash, Maya, or InstaPay, and use our lobby — and how we keep that data protected.

Account data protectionGCash, Maya, InstaPay transaction privacyYour right to access and delete dataCookie and session controls
46jili How 46jili Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have questions about how your data is stored, want to update the details on your account, or need to submit a formal data access or deletion request, our support team handles these through the channels below. We aim to respond to privacy-specific requests within the timeframe required by applicable Philippine data privacy law.

Live Chat Open the chat widget inside your 46jili account dashboard. Our team can confirm what data is held on your profile and direct formal requests to the right team.
Email Support Send data access, correction, or deletion requests to our support email listed on the Contact page. Include your registered account name and the nature of your request.
Account Settings Some data, including linked e-wallet details for GCash, Maya, and InstaPay, can be updated directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security is not a background item for us — it sits inside the account infrastructure that processes every GCash deposit, every Maya withdrawal, and every InstaPay transfer you make. Here is how we approach it in practice, across four areas that matter most to your account.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted via SSL. Stored account records, including payment references from GCash, Maya, and InstaPay, are held in encrypted databases accessible only to authorised systems.

Cookie and Session Controls

We use session cookies to keep you logged in securely and analytics cookies to understand which parts of the lobby see the most use. You can adjust non-essential cookie preferences from the cookie banner on your first visit.

Account Security and Verification

Login attempts trigger an OTP sent to your registered mobile number. If our system detects an unfamiliar device or location, access is paused until you verify identity — this protects your wallet balance and linked e-wallets.

Retention and Deletion

We hold account data only as long as required by applicable Philippine law or as long as your account is active. Once you request deletion and legal retention periods are met, your personal records are purged from our systems.

Common Questions About Your Data and Rights

These are the questions we hear most often from players in the Philippines about how their personal information is handled on 46jili. Each answer reflects our actual data practices under this Privacy Policy.

We collect your name, contact details, date of birth, and the identity documents you submit during verification. Transaction data from GCash, Maya, and InstaPay deposits and withdrawals is also logged against your account.

We share data only with payment processors such as GCash, Maya, and InstaPay, identity verification partners, and fraud-prevention services. All third parties are bound by confidentiality agreements and cannot use your data for their own marketing.

Send a written request via the support email listed on our Contact page, or raise it through live chat inside your account. We handle data access requests in line with Philippine data privacy regulations.

Yes. Submit a deletion request through email or live chat. We will remove your data once any legally required retention period has passed. Financial transaction records may be held longer if required by applicable law.

Payment references and wallet identifiers are stored in encrypted databases. They are never shared with advertisers. Access is limited to the payment reconciliation systems that process your deposits and withdrawals.

Basic profile fields and linked e-wallet details for GCash, Maya, and InstaPay can be updated directly in your account settings. For identity document changes, contact our support team to complete the re-verification process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.