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Your Rights and Our Rules on 46jili

These legal terms govern your account, your transactions through GCash, Maya, and InstaPay, and how we handle your data — all subject to local law and available only where permitted in the Philippines.

Philippines-applicable termsGCash, Maya, InstaPay scopeAccount data rightsContact paths includedPolicy change notice
46jili Your Rights and Our Rules on 46jili
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to flag a transaction dispute involving GCash, Maya, or InstaPay, our support team handles legal and account inquiries through the channels below. For data-related requests specifically, include your registered account email and the nature of the request so we can route it to the right team without delay.

Team online

Live Chat

Reach us directly through the live chat widget on 46jili. Use this for urgent account or transaction questions that need a real-time response.

Email Support

Send legal inquiries, data requests, or account dispute notices to our support email listed in your account settings under Contact Us.

Account Dashboard

Log in, go to your account settings, and submit a formal request through the Help section. Suitable for written policy and data access requests.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

We apply SSL encryption across all account sessions and payment flows, including GCash, Maya, and InstaPay transactions. Your personal data — name, contact details, payment history — is stored securely and is not sold to third parties. You can request a copy of the data we hold, ask us to correct inaccurate information, or request deletion where local law permits it.

Data Retention

We keep your account and transaction data for the minimum period local law requires. After that window, inactive data is deleted from live systems on a rolling schedule.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you notice unauthorised access, contact live chat immediately so we can lock the account.

Your Data Rights

You have the right to access, correct, or request removal of your personal data. Submit your request via email or the account dashboard and we will respond within the period local law specifies.

Common Legal Questions from Our Players

Below are the questions we hear most often about account terms, data rights, and how our policies apply to GCash, Maya, and InstaPay transactions in the Philippines.

These terms apply to anyone who opens an account on 46jili from the Philippines where local law permits access. Eligibility is your responsibility to confirm under applicable local regulations.

Yes. Submit a data access request via your account dashboard or by email. Include your registered account email so we can verify your identity and route the request correctly.

Transaction records for GCash, Maya, and InstaPay are kept for the period required by applicable law. You can view your own transaction history in the account wallet section at any time.

Contact support through live chat or email with your transaction reference and the date it occurred. We investigate against our payment records and respond before closing the dispute.

We post a notice on your account dashboard and, where possible, send an alert to your registered contact. Continued use of the platform after the effective date means you accept the updated terms.

Yes. Contact our support team before the effective date of any change you disagree with, and we will process the account closure and any pending balance according to the withdrawal process.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.